Debugging GroundX On-Prem
Use pipeline logs, resource metrics, and database records to debug a GroundX On-Prem deployment.
Observability
Install a metrics server to monitor CPU and memory use by pod and node:
Alternatively, install a monitoring tool such as Prometheus. Use these metrics to identify failures caused by insufficient resources.
Profiling Ingest flow
Documents pass through these pods during ingestion:
The pipeline uses Kafka topics, API requests, and Redis Celery queues to communicate between pods. Kafka topic definitions list the topics. The same flow with its communication steps is:
Start with a documentID. The ingest endpoint returns a processId. Pass it to get_processing_status_by_id to retrieve the document IDs. Trace a document through pod logs and Kafka topics to find where processing stopped. Check resource metrics at that step. Insufficient resources are a common cause of ingestion failures.
Profiling Data
Access the GroundX On-Prem MySQL database with:
The processor_relationships table records each document’s processing status:
processor_id is auto-incremented, so the mapping is not guaranteed. Check the processor definitions before interpreting a status:
Typical mappings are:
- 3: layout processing. Completion means the file returned to layout-webhook.
- 4: the mapping step in pre-process. Completion means the file reached summary-client.
- 8: document rewriting in summary-client.
Use these records to trace a document through the pipeline.
See Also
To compare deployment options, including managing an on-prem instance with GroundX Agent Harness, see Choose Your GroundX Path.
Protected file delivery
For a 503 response or a failed private upload, check:
- Compatible API, processor, and gateway images.
- Policy, cache, and database readiness.
- Read and write access to private storage.
- A reachable native signing endpoint and trusted TLS certificates.
Verify file delivery with the deployed storage provider and version before claiming support. Reissue expired native links through the local authenticated API. Never make the storage origin public to bypass an error. See File Access and Sharing.

